State Farm® Insurance Agent Trevor Lam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lance Uppercut
October 17, 2025
5
out of
5
rating by Lance Uppercut
"Anissa was great, very patient, answered every question I had. If I have other questions, I will ask for her."
We responded:
"Thank you, Lance! I'm happy to hear that Anissa provided you with such a helpful experience. We appreciate your feedback and are always here if you have more questions or need assistance in the future. Let us know if there's anything else we can do for you!"
Leandria Wendigo
October 17, 2025
5
out of
5
rating by Leandria Wendigo
"Anissa answered all of the questions I had, extremely easy to work with."
We responded:
"Thank you, Leandria! I'm happy to hear that Anissa was able to assist you effectively and make the process smooth. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can do for you!"
Tremaine Fletcher
October 17, 2025
5
out of
5
rating by Tremaine Fletcher
"Could not be happier with service I received from Anissa! Do yourself a favor and swing by."
We responded:
"Tremaine, I'm so glad to hear you're happy with the service you received! Your recommendation means a lot to us. If you ever need anything else, feel free to stop by. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
keelin pohl
October 14, 2025
5
out of
5
rating by keelin pohl
"I get extra help from Anissa and Shawn at State Farm, they keep me up to date on the coverage on my policies!"
We responded:
"Thank you for your review, Keelin! I'm happy to hear that Anissa and Shawn have been providing you with excellent support and keeping you informed about your policy coverage. We appreciate your confidence in us and are here for any other questions or assistance you might need. Thanks for choosing us!"
Tamarise Maldonado
October 11, 2025
5
out of
5
rating by Tamarise Maldonado
"Outstanding Service from Anissa Espinoza! Anissa was absolutely amazing to work with! She took the time to explain all my insurance options clearly and made sure I understood exactly what I was getting. She’s incredibly knowledgeable, patient, and genuinely cares about finding the best coverage for your needs. The process was quick, smooth, and stress-free thanks to her professionalism and attention to detail. I truly appreciate her dedication and would highly recommend Anissa to anyone looking for reliable, personalized insurance service!"
We responded:
"Thank you, Tamarise, for sharing your experience! I'm happy to hear that Anissa provided such exceptional service and made the insurance process smooth and stress-free for you. Her dedication to finding the best coverage truly shines through. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can assist you with!"
Ivan Rodriguez
October 10, 2025
5
out of
5
rating by Ivan Rodriguez
"Anissa was funny and helpful"
We responded:
"Thank you, Ivan! I'm happy to hear that Anissa was both funny and helpful during your visit. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Leslie B
October 10, 2025
5
out of
5
rating by Leslie B
"I had a great experience working with Anissa, she was friendly, knowledgeable, and made the entire process smooth and stress free. She took the time to explain my options clearly and ensured I felt confident in my decisions, definitely recommend!!"
We responded:
"Thank you for your review, Leslie! I'm happy to hear that Anissa provided you with such a smooth and stress-free experience. It's wonderful that she was able to clearly explain your options and help you feel confident in your decisions. We appreciate your recommendation and are here for any other needs you may have!"
21clementi
September 27, 2025
5
out of
5
rating by 21clementi
"Great service. Anissa is always friendly and professional"
We responded:
"Thank you, 21clementi! I'm happy to hear that Anissa's friendly and professional service made a positive impact. We appreciate your feedback and are here if you need anything else!"
Grant Mobell
September 26, 2025
5
out of
5
rating by Grant Mobell
"State Farm, and Specifically this State Farm Office of Trevor Lam is by far the BEST Auto and Home Insurance Office I’ve ever worked with in 40+ years of having Auto Insurance and Home Insurance. Julia is one of the Best Agents/Rep’s I’ve worked with. She is Attentive, Friendly, Knowledgeable, Efficient, and truly a Professional. It is always a pleasure calling this Trevor Lam State Farm Office, as they are always there when I call. Thank You Julia!"
We responded:
"Thank you, Grant, for your wonderful feedback! I'm delighted to hear that our office has been able to assist you so effectively over the years. It's fantastic to know that our team's dedication and care have made a positive impact on your experience. We're always here to help with any of your insurance needs, so feel free to reach out anytime!"
Stacy Baum
September 15, 2025
5
out of
5
rating by Stacy Baum
"Trevor is such a joy to work with! He is so kind and always helpful."
We responded:
"Thank you, Stacy! I'm happy to hear that working with Trevor has been a positive experience for you. We appreciate your kind words and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
James Rajiv Bhasin
September 13, 2025
5
out of
5
rating by James Rajiv Bhasin
"We called the State Farm-Trevor Lam Agency in San Rafael, CA, and were helped by Julia Clark. She was professional, helpful, and patient (even after all my many questions!). When she didn't know the answer to one question, Julia got back to me in a reasonable time."
We responded:
"Thank you, James, for sharing your experience! I'm happy to hear that Julia provided you with professional and patient service. It's great to know she was able to assist you effectively and follow up promptly. If you have any more questions or need further assistance, feel free to reach out!"
Maithreya Kedambadi
August 19, 2025
5
out of
5
rating by Maithreya Kedambadi
"Julia. C did a quick and thorough job on processing my insurance! Much appreciated."
We responded:
"Thank you, Maithreya, for your feedback! I'm happy to hear that Julia provided you with quick and thorough service. We appreciate your support and are here if you need anything else!"
Eric Wilcox
August 18, 2025
5
out of
5
rating by Eric Wilcox
"Julia was very responsive when adding another car policy to our account. Thank you!!"
We responded:
"Eric, thank you for your feedback! I'm happy to hear that Julia was able to assist you promptly with adding another policy. We appreciate your trust in us and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Vanessa Rodriguez
July 16, 2025
5
out of
5
rating by Vanessa Rodriguez
"I am very pleased with the State Farm agent Eve. She is great and helped fulfill all the coverages I was looking for my vehicle. The receptionist Anissa is also fantastic. She always provides such great customer service! Always a pleasure speaking to her and hearing from her. Thank you both for going above and beyond!"
We responded:
"Thank you for your review, Vanessa! I'm happy to hear that Eve and Anissa provided you with excellent service and helped with your vehicle coverages. It's wonderful to know that their efforts made a positive impact on your experience. We appreciate your kind words and are here for any future needs you may have. Let us know if there's anything else we can assist you with!"
neil miller
July 12, 2025
5
out of
5
rating by neil miller
"Very pleasant young lady"
We responded:
"Thank you for your feedback, Neil! I'm happy to hear that you had a pleasant experience with our team. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Barbara Wilson
June 30, 2025
5
out of
5
rating by Barbara Wilson
"Highly recommend the Trevor Lam Agency. They helped us with coverage in Sonoma for homeowners and today I needed a policy for a new vehicle and they responded in less than an hour. One quick visa payment and I had my ID cards, PERFECT service. Plus State Farm is a terrific insurance company."
We responded:
"Thank you for your wonderful feedback, Barbara! I'm delighted to hear that our team was able to assist you promptly with your new policy and that you found the service perfect. We strive to provide efficient and reliable support for all your insurance needs. If there's anything else we can do for you, just let us know!"
Fabrice Florin
June 26, 2025
5
out of
5
rating by Fabrice Florin
"I highly recommend Trevor Lam, Shawn Lee and their team at State Farm Insurance! We've worked with them for decades, and they have been great partners for us. They always have our back and provide prompt and reliable service to our family. When a tree fell on our home during a windstorm and caused serious damage to our property, State Farm responded quickly and made us whole, enabling us to rebuild our addition and replace our car. Like a good neighbor, State Farm was there for us. That's why we have stayed with them for nearly 50 years!"
We responded:
"Thank you, Fabrice, for your wonderful feedback! I'm so happy to hear that our team has been able to support you and your family over the years. It's great to know that we could assist you promptly during the windstorm incident. We truly value your trust and loyalty for nearly 50 years. If you ever need anything else, feel free to reach out!"
Joel Jimenez
June 9, 2025
5
out of
5
rating by Joel Jimenez
"Awesome team since the beginning of the process thank you"
We responded:
"Thank you, Joel! I'm happy to hear that our team has been awesome from the start. We’re committed to providing great service every step of the way. Let us know if there's anything else we can assist you with!"
Tyler Coster
May 30, 2025
5
out of
5
rating by Tyler Coster
"Great team, been working with them for years. Tremaine in particular was patient and helpful today in a call where I had a ton of questions about a situation I was unfamiliar with. Recommend them!"
We responded:
"Thank you, Tyler, for your kind words! I'm glad to know that our team has been able to support you over the years. Tremaine's patience and helpfulness are truly appreciated, and it's wonderful to hear that he could assist you with your questions. We're here for any future needs you might have!"
Mark Weston
April 30, 2025
5
out of
5
rating by Mark Weston
"Bought a new car. Shawn took care of all the insurance paper work over the phone. Great service."
We responded:
"Thank you, Mark, for the amazing review! Our team works hard to provide a great insurance experience in San Rafael and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
oliver power
April 30, 2025
5
out of
5
rating by oliver power
"Trevor Lam and his office manager,Tremaine are very knowledgeable, detailed oriented and provide excellent customer service."
E Fariab
April 15, 2025
5
out of
5
rating by E Fariab
"Called my State Farm (office of Trevor Lam in SanRafael) and spoke with a very pleasant, knowledgeable, and very helpful youngman named Tremaine regarding some correction of address and driver's assignment names on couple of my car insurance policies . "Tre" (his nickname) took care of all my needs and questions within minutes and sent me a confirmation email immediately after our phone conversation, too . I have been with State Farm Insurance for over 40 years now, and Trevor Lam himself and all her employees ( from the late Marcy Hanley to Linda, to sean Lee to Eve and now Tre) have always been very helpful, honest and knowledgeable in taking care of my insurance policy needs (adding/removing cars, home, earthquake policies, advice and more) ! All the best to them, Essy (Ahmad) Fariab"
We responded:
"Thank you, Essy, for your kind words and for being a valued part of our State Farm family for over 40 years! I'm delighted to hear that Tremaine was able to assist you efficiently with your policy updates. Our team, including Tre, Linda, Sean, Eve, and the late Marcy Hanley, is dedicated to providing honest and knowledgeable service. If you have any more questions or need further assistance, please don't hesitate to reach out. All the best to you as well!"
samantha renko
April 8, 2025
5
out of
5
rating by samantha renko
"I am so happy with the care and service I receive at Shere Goo's State Farm Insurance office in Mill Valley. Gela, Shere and Garrett have been absolutely so helpful and cost conscientious with my Auto Policy for many years. I trust them with my insurance needs and highly recommend them to everyone. They are the best!!"
We responded:
"Thank you, Samantha, for sharing your experience with our office! I'm glad to hear that Gela, Shere, and Garrett have been so helpful and attentive to your needs over the years. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Pam Smith
April 1, 2025
5
out of
5
rating by Pam Smith
"Great phone service and helped me save some money"
We responded:
"Thank you, Pam, for your wonderful feedback! I'm happy to know that our phone service was helpful and that we could assist you in saving some money. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Chris Bonomo
April 1, 2025
5
out of
5
rating by Chris Bonomo
"Trevor's team is great. They still understand the true meaning of customer service and provide it every time."
We responded:
"Thank you, Chris, for your wonderful feedback! I'm happy to know that our team's dedication to genuine customer service resonates with you. If you ever have questions, feel free to reach out."